Terms & Conditions

Terms & Conditions 2018-07-24T10:19:17+00:00

TERMS AND CONDITIONS OF BOOKING –UPDATED 1.7 .2018

We detail below the terms and conditions on which OFG take bookings and make arrangements on behalf of its clients. It is strongly recommended that you read, and understand, our terms and conditions as they will be strictly adhered to. We do not accept any bookings on any other terms.

1. Payment Terms.
Any bookings greater than £500 a deposit of 50% or any alternative amount advised is payable on receipt of the invoice to secure the arrangements detailed therein. The final balance is payable 30 days prior to the event. Any bookings less than £500 payment is required in full on receipt of invoice. Any bookings made within 30 days of the event is payable in full on receipt of the invoice. Any extras or amendments we organise on your behalf will be payable in full on receipt of the invoice. Should any amounts not be paid by the due date, OFG, at their sole discretion, will be entitled to treat the booking as being cancelled by the client, and make cancellation charges as set out in Paragraph 12. OFG shall not be obliged to dispatch tickets, passes and other documentation relevant to a booking, until all invoices have been paid in full. A service charge of 3% will be applied to all credit card payments.

2. The Contract.
The contract to provide the arrangements or facilities shall be created by our acceptance of your booking, which will be as from the date on which the invoice is issued to you. The parties making the contract are OFG on the one hand and all clients and persons represented by the person who confirms the booking on the other.

3. What is not included in a package?
All transport arrangements to and from the event, unless specified. All items of a personal nature such as telephone costs, insurance premiums, etc. Any “extra” items requested and arranged are chargeable and payable on invoice.

4. What is included in the package?
Only items in the appropriate sales literature, or as further detailed in the invoice.

5. Timetable of Events.
Whilst timetables are published they unfortunately cannot be guaranteed, and cannot therefore be a condition or form a part of a contract. Timetables are subject to alteration without notice, but every effort will be made by OFG to provide the best alternative timetable possible.

6. The Event/Occasion.
OFG give no guarantee whatsoever that the event/occasion shall take place. Should any event/occasion be cancelled, postponed or rescheduled for any reason whatsoever, including for the purposes of live TV transmission, the client will have no entitlement to any refund of monies paid. Although a credit note equal to the face value of any admission ticket content may be considered. It is the responsibility of the client to adequately insure themselves against postponement or cancellation, for whatever reason, of the event/occasion.

7. Third Parties.
OFG in making arrangements on behalf of its clients, contracts with third parties for provision of all the necessary facilities including the provision of tickets for entry to the event/occasion. In doing so it is expressly agreed that OFG acts only as agent of the client and that no liability of any kind howsoever caused shall attach to OFG in connection with or arising out of such arrangements. The contract with OFG and the client shall be subject to any terms and conditions of contract with third parties. In the event that such facilities or tickets shall not be available, for whatever reason, any liability of OFG will be limited to the return of all sums paid by the client for such facilities or tickets.

8. Alternative or cancellations of arrangements by third parties.
In the event of the cancellation or postponement of an event/occasion, or when the arrangement and or facilities for any event/occasion are charged or cancelled by a third party, OFG will use its best endeavours to provide an alternative.

9. Changes to arrangements by OFG
Every reasonable effort will be made by OFG to adhere to advertised and confirmed arrangements, but OFG reserve the right as its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall have no liability whatsoever to the client for any such changes, save a refund of any monies not expended.

10. Prices.
All events taking place within the UK maybe subject to VAT, however where the event takes place outside the UK VAT is not applicable. OFG reserves the right to alter published or confirmed prices at any time prior to the event, to cover increased costs.

11. Changes to arrangements by client.
Every effort will be made by OFG to accommodate any changes or alterations requested. “Extras” will be charged as such. Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places. In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client. In all such cases, cancellation charges in accordance with paragraph 12 shall be applied.

12. Cancellation.
If any client wishes to cancel arrangements for whatever reason, the following “cancellation charges” shall apply:

More than 30 days prior to the event: 50 % payable. (ii) Within 30 days of the event, in all instances whether any monies have previously been received or not. 100% payable.

Any cancellations must be submitted in writing or by email

13. Liability.
OFG shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by its client or its guest, associates and agents, or any third party.

14. Assignment.
OFG reserves the right to fulfil the terms of any booking through any subsidiary of it. In the event that this right is exercised, OFG will give written notice to that effect to the client. Upon service of such notice upon the client, all rights and liabilities arising under such booking, whether before or after the date of such notice, shall be adopted by the subsidiary and there shall be no liability attaching
to OFG arising from that booking.

15. Descriptions.
In compiling our information and establishing all our arrangements we have relied on the information provided by third parties. Wherever possible these have been verified. However, should you find anything that is not as described, please let us know as soon as possible, so we can give it our attention.

16. Acceptance.
The making of a booking with us, however confirmed, shall be deemed as acceptance by the client of the above term and conditions.